Customer Service Representative SENIOR

Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a SENIOR Customer Service Representative, preferably with the ability to speak fluent Spanish to join our team. 

What you will do:

• Create new orders
• Check part availability and pricing
• Provide leadership to more junior team members
• Address complex customer issues
• Process returns and payments
• Monday - Friday from 7:30 am - 5 pm (ideally would stay until 6 to 6:30 pm)
• Hours over 40 hours/week paid at 1.5x hourly rate

What we are looking for:

• Experience in customer service, managing, and/or auto part distribution
• Spanish-speaking preferred (not required)
• Good communicator, team player and reliable
• Computer-savvy: enter text, enter data, navigate screens etc.
• Auto parts knowledge preferred (not required - will be trained)
• Can pass a background check
  

Pay dependent on fit for position and experience.

Frontier offers weekly pay, PTO, medical, dental, vision, and more great benefits.